St Thomas Airport

Travel discussion for St. John
HughA
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St Thomas Airport

Post by HughA »

I know this question has been asked before but can someone tell me what the story is with getting a porter at the airpot? How does it help me and what would be the appropriate gratuity?

Also the airline made an announcement that we had to be there three hours before departure, is this really necessary or can we cut it a little closer?

Thnaks

Hugh
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Post by PA Girl »

Our porter experiences:

The porter loads our bags on to a cart right at the curb. This is the last time we touch our bags until arriving at our home airport.

The porter takes our cash/CC (to pay for checked bags) and our passports, goes behind the counter and prints our boarding passes and luggage tags. At this time, we are standing off to the side. This part freaked our friends out (handing over $ and docs) and we assured them it is normal.

Basically, the porter checks you in, allowing you to avoid standing in the check-in line.

The porter wheels the baggage and we follow behind into the customs area. Every time but once, it seemed like we were directed to a dedicated customs line, meaning we didn't wait in the regular cattle pen.

After customs, the porter wheeled our luggage over to the security belts and directed us to the TSA line.

If using a porter, I think 2 hours would be enough time. We travel in high season, on Saturdays and Sundays and 2 hours, using a porter, was sufficient.

Ask the porter the per bag charge and add more tip on top of that as you see fit. My husband is in charge of the $ part of the transaction and I don't remember what he gives the porter.
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splash
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Post by splash »

If my memory serves me correctly, it was $4 per bag and she mentioned that tips above that were appreciated.

We had Daphne as our porter. She was polite, friendly and could lift our heavy bags as if they were empty.

The porter is the way to go if you are pressed for time and the airport is busy.

Splash
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Gromit
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Post by Gromit »

What PA Girl said. I know some folks have a problem with this, but if you've got a ton of stuff (or even if you don't) it's the way to go. Usually costs us $20 and we're happy to do it!
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mit43
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Post by mit43 »

Same here. We do carry-on only and don't really need help with carrying our luggage, BUT the amount of time we don't have to stand in line makes it worth every penny! We always give Daphne $20.
Tim
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PA Girl
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Post by PA Girl »

We have used Daphne the past couple of trips.

The first time we used her, it was a day when USAir's computers were down (and maybe another airlines too) and the wait in the check-in line only was over 3 hours, people were spilled out into the drop off lanes.

As my grateful husband describes it "she parted the seas" and he will be forever loyal.
Jumbiegirl
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Post by Jumbiegirl »

We've used Daphne the past few times and always give her $20. It's worth every penny. She moves the agents over and prints luggage tags herself and gets the job done!
Trip #14 comes June 11, 2015!!
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waterguy
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Post by waterguy »

Only way to go we have to checked bags and I give her a 20 just for the conince and she always remembers me the next time
Tom
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Post by jimg20 »

I always tell people that it is the best $20 you will spend on the VI. Well, there are those bush wackers. :wink: OK, it's the second best $20 you will spend. :lol:

JIM
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RonUSVI
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Location: St. Thomas, US Virgin Islands

Post by RonUSVI »

The $20 is the best bet. There are no set fees fro the Red Caps.
RL 8)
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Bigcheeze
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Post by Bigcheeze »

Daphne gave my 10 yr old daughter her biz card 2 trips ago and we still have it...she has the biggest smile and to watch her opperate is worth the price of addmssion...and we only do carry on too. She sometimes has 3-5 families going at he same time and I believe she is the Chief Red Cap
olivias dad
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Post by olivias dad »

How does this service work? Do you have to book ahead of time? Who do you contact at the airport?

:roll:
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dtenel
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Location: My feet are in Michigan....My heart is in St. Thomas

Post by dtenel »

Yes...please fill us in on how we go about getting her to help us! I will gladly hand over $20 to avoid the hassle. Do we need to hire her ahead of time or just wait until we get to the airport? This owuld be a GREAT help for my parents as well who have a hard time in those long, hot lines!
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liamsaunt
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Post by liamsaunt »

You don't usually need to book ahead of time, they are all standing around at the entrance waiting to help.

That said, when we came home last Saturday there were no porters to be found--they were all inside helping other people. I was really bummed because the lines were so long--they had the door to customs closed off and the line waiting to get in snaked all the way down the entire length of the terminal and doubled back on itself. I have never seen it like that in all my trips. It took us about 2.5 hours to get through the entire process. I heard some people talking that TSA was doing a work slowdown but I don't know if that is true or not.
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CariBert
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Post by CariBert »

liamsaunt wrote:You don't usually need to book ahead of time, they are all standing around at the entrance waiting to help.

That said, when we came home last Saturday there were no porters to be found--they were all inside helping other people.
Gosh...with threads like this, I wonder why?...Hmmmmmmm :? :? :wink:

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