Great day but D10 caput!!

nancyr84 · Post by **nancyr84** » Mon Jun 13, 2011 8:17 pm

Second full day on island and its great. Today we went to Francis and I saw the biggest turtle probably at least 4 feet, got a great picture but do not know how to post. This is my first St John trip with my Canon D10 I used it last year in Eleuthera. Well it must have leaked because it will take pictures put cannot review them or change any settings bummer. Right now it is resting in a bowl of rice. So everyone say a prayer for my camera lol.
Nancy

California Girl · Post by **California Girl** » Mon Jun 13, 2011 8:29 pm

Oh Nancy, I'm sorry to hear about your camera!

If you e-mail me your turtle picture I will post it for you.

Iluvstjohn · Post by **Iluvstjohn** » Tue Jun 14, 2011 5:52 am

oh no! I hope it dries up for you!

EagleRayLover · Post by **EagleRayLover** » Tue Jun 14, 2011 6:55 am

Canon customer service has been exceptional to work with as we know from two past experiences with fauly cameras. They sent us back two cameras wiithout hesitation. ( hope you get yours working and don't need their involvement, but wanted you to know this inof - just in case.)

kristen1206 · Post by **kristen1206** » Tue Jun 14, 2011 9:40 am

This happened to my friend's D10 a couple of weeks ago while we were at the Baths (black screen but stil took picture). It was fine the next day!

nancyr84 · Post by **nancyr84** » Tue Jun 14, 2011 3:52 pm

Well it seemed fine this morning after resting in a bowl of rice all night. Went to trunk and used it above and underwater took 20 or so pictures ok then they became very blurry boo hoo its back in the rice!!
Nancy

lisa mcg · Post by **lisa mcg** » Tue Jun 14, 2011 6:49 pm

It may still come back to life

Have had 2 and the 1st died on the 1st snorkel, the 2nd had a problem but came back the next day and for the rest of the trip. Canon replaced the 1st. We'll see what happens next. Hope yours survives!! It's a major bummer when that happens.

Coden · Post by **Coden** » Tue Jun 14, 2011 7:05 pm

Francis and a 4 ft turtle, can life be any better? Sorry about the malfunctioning camera.

djmom · Post by **djmom** » Tue Jun 14, 2011 8:03 pm

Agree with Canon customer service, fabulous. Even if it is out of warranty you should contact them (if you have cared for your camera well) and let them know what happened.

Ours broke shortly out of warranty. Canon was great. I don't even think I had a receipt. We got a new camera and even accessories (they had told us not to send them in for the repair). It was easier for them to replace so they sent a whole new box with accessories. We came out ahead.

Then again, I have told a million people so good service does pay off!

nancyr84 · Post by **nancyr84** » Thu Jun 16, 2011 5:32 pm

Well my Canon did great yesterday at Haulover after drying out in rice all night. Today we hiked out to waterlemon, current was rough so stayed closer to shore. Camera turned on once and went dead. Back in the rice but I think RIP camera. Anyone have any suggestions on a good waterproof camera ?
Nancy

surfnh · Post by **surfnh** » Thu Jun 16, 2011 6:00 pm

nancyr84 wrote:Well my Canon did great yesterday at Haulover after drying out in rice all night. Today we hiked out to waterlemon, current was rough so stayed closer to shore. Camera turned on once and went dead. Back in the rice but I think RIP camera. Anyone have any suggestions on a good waterproof camera ?
Nancy

Well we've had the Olympus ones.....but didn't someone post that they picked up a panasonic in mongoose?

BuffaloGal · Post by **BuffaloGal** » Thu Jun 16, 2011 10:51 pm

Nancy, sorry to hear about your Canon. I had similar problems with mine after (I think) rough waves in Florida compromised the water seals. Rice seemed to make it worse. I completely agree about Canon's service. They replaced the whole camera because I'd had it less than a year. I know it doesn't help you now, but you might want to see if they can do something with it. You can schedule repairs right on their website and ship it to them. I had a replacement in about 10 days. Also, my memory stick was fine in spite of the moisture. I just stuck it in my computer and pulled everything off. Good luck!

BRY1105 · Post by **BRY1105** » Fri Jun 17, 2011 9:35 am

I wonder if there is a way to protect / expand the life of the seals. Maybe a teeny tiny bit of vaseline would keep them from drying out (if drying out is the problem).

BuffaloGal · Post by **BuffaloGal** » Sat Jun 18, 2011 9:09 am

I'm not sure if you can do anything to lengthen the life of the seals. But I've learned my lesson about taking the camera into the rough surf of Florida's east coast - don't.

JJShaw · Post by **JJShaw** » Sat Jun 18, 2011 2:22 pm

I bet it was the same turtle we saw...I dont think Ive ever saw one that big. As far as a Camera goes...We are Olympus people. We have the older 770 and the newer 8000 now with that being said...We have 2 for a reason...the 770 leaked in 08..and Olympus was right on the ball getting it back to us...less that 2 week turn around...we bought it in 07 on STT. I had used it in a Hot tub on a Disney Cruise and I really think thats what screwed it up. So in 09 when we were on STJ...she leaked once again...of course the warranty was out...(we had checked prior to going to STJ and could not find the housing for it as it was a cpl yrs old)...So we then purchased the new one at Royal Caribbean at Mongoose Junction and we also bought the housing this time...and have never had any more problems. We use it alot..even here at home, water parks and other trips...It has spent alot of hours in the water...I would highly suggest spend the extra and get the housing...

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Great day but D10 caput!!

Great day but D10 caput!!