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Gotta love it when your airline changes your flights

Posted: Tue Sep 01, 2009 8:02 am
by SusanNJ
Well I just got an email from Continental changing our connecting flight from Puerto Rico. We are going to be staying on Virgin Gorda for a few days before heading back to St. John.

Initially our connecting time was an hour and 20 minutes now we have a 3 hour lay over? What to do? Is that enough time to leave the airport or are we stuck waiting for our Cape Air flight for 3 hours??

As a side note I did call Continental and apparently our flight that we had no longer exists so that's why they changed our time. Gotta love it!

Posted: Tue Sep 01, 2009 8:12 am
by cjroyer
At least they emailed you the change. Delta has changed our flight in November three times and never notified us. I check on a regular basis because when they change our flight, our seats are all over the place too. So far, they've been able to seat us next to each other when I call but I know that can change.

Have a great vacation!

Posted: Tue Sep 01, 2009 8:36 am
by augie
Three hour layover is just short enough that it probably won't be worth your while to leave the airport. Especially if you're traveling on a day when the cruise ships disgorge their passengers, the security lines can be brutal!

Posted: Tue Sep 01, 2009 9:53 am
by PA Girl
Maybe you will get lucky and be able to catch an earlier Cape Air flight. Happened to us once between SJU and STT

Posted: Tue Sep 01, 2009 9:59 am
by Ron in South Texas
Yes...check in with Cape Air as soon as you get to SJU. We got on an earlier flight. If you haven't flown with them before, they need to know you height and weight so the airplane has the proper center of gravity.

Posted: Tue Sep 01, 2009 10:16 am
by SusanNJ
Yeah we've flown with Cape Air before. We will definitely check with them as soon as we land but usually when we go to the Cape Air counter, there isn't anyone there until a few minutes before the flight is supposed to leave about 20 min. prior. But 3 hours....

Posted: Tue Sep 01, 2009 11:07 am
by California Girl
Susan, the exact same thing happened to us on Continental. It was because Cape Air canceled, not because Continental changed the schedule. So in my case, I changed our return flight to the following day, as they had the same Cape Air flight 1 day later. Then... Cape Air canceled THAT flight and went back to the original day! So we got changed back again... no charge to us because it was Cape Air's doing! When are you going? If not for a while, check on that Cape Air flight again and again, they will probably change it back. Ugh!

Posted: Tue Sep 01, 2009 3:45 pm
by toes in the sand
cjroyer wrote:At least they emailed you the change. Delta has changed our flight in November three times and never notified us. I check on a regular basis because when they change our flight, our seats are all over the place too. So far, they've been able to seat us next to each other when I call but I know that can change.

Have a great vacation!
I checked my DELTA itinerary after reading your post. Sure enough, they changed our flights. Not much difference in our times but flight #s and seats have changed. I had to re-select each of our seats to be together and out of the back of the plane. I checked to see if I gave them the correct contact info (in the section that promises to notify of changes) and there it was, phone and email info. Guess they didn't feel like calling or e-mailing me.

Posted: Tue Sep 01, 2009 4:13 pm
by SusanNJ
I guess then I can give props to Continental for sending me the email about the flight change. I think in your set up options you can check if you want emails sent to you or not if your flights change.

Funny thing I just updated my continental profile online just a few days ago!