Canon D10 resolved!

Travel discussion for St. John
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Sunflower
Posts: 107
Joined: Mon Aug 07, 2006 4:57 pm

Canon D10 resolved!

Post by Sunflower »

I just wanted to let you know that on Thursday of last week, after some negotiations with Canon, they relaced my leaky Canon D10 with a brand new one :D As I said, there was some back and forth, but in the end, Canon provided excellent customer service. Just hope they've corrected the fault on this great camera, and this one won't leak :!: :!:
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Dan
Posts: 81
Joined: Mon Nov 17, 2008 10:16 pm
Location: Arizona

Post by Dan »

Did you call Cannon directly? I bought mine last year and it leaked on my most recent trip. I had only used it in the water a couple of dozen times.

I'm really down on the Cannon underwater camera at this point.


~dan

On my blog I have some of the pictures I took while at the USVI.
http://sunshinelobster.blogspot.com
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Sunflower
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Joined: Mon Aug 07, 2006 4:57 pm

Post by Sunflower »

Hi Dan - Yes, I dealt directly with Canon. I'm going to send you a private message (PM) describing the correspondence.
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mit43
Posts: 336
Joined: Tue Feb 12, 2008 11:44 am
Location: NC

Post by mit43 »

I'm glad it was resolved, but this is the reason I am not rushing out to buy a D10. There are so many reports of the unit leaking!
Tim
Just Another Day in Paradise!!!
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Sunflower
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Joined: Mon Aug 07, 2006 4:57 pm

Post by Sunflower »

I totally agree, but I think that Canon needs to hear from people who have had problems with the D10. Maybe then they will address the design flaw that causes the camera to leak. Only MHO :)
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