TAN download issue update

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Anthony
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TAN download issue update

Post by Anthony »

Here is an update on the situation:

"Just spoke with IT, and they told me the root cause is how some ISPs read http headers. A fix is going out for this as we speak – we have modified the header of our ad tag on the back end and are releasing that fix. This issue is very sporadic and depends largely on how downstream ISPs handle the caching of content. By later this afternoon (caching timeouts) this issue will have stopped for the users seeing the error."

If anyone is still having trouble by the end of the day, please let me know.
Anthony for Virgin Islands On Line
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jayseadee
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Post by jayseadee »

I'm still seeing it with Safari.
janet
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Anthony
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Post by Anthony »

No!!!!!!!!! How do you make the scream smiley???
Please let me know if you are still having the issue on Tuesday. It seemed to have cleared up immediately for some people.
Thanks -
Anthony for Virgin Islands On Line
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BasUR
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Post by BasUR »

I stopped seeing it last night!!
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Anthony
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Post by Anthony »

BasUR wrote:I stopped seeing it last night!!
First good news I have had all day - :)
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jayseadee
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Post by jayseadee »

More good news.

I re-started my Mac and all is well!

thanks for taking care of it.
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Anthony
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Post by Anthony »

Awesome - so I think this is officially fixed. Thanks for letting me know.
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Carolyn
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Post by Carolyn »

Hi Anthony

I have been out of town w/ no computer. It looks like my TanAd problems are gone too!!! YEA!!!!!

Thanks
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