I went the whole route, credit card # etc. and am a very experienced traveler. This was my first time to St. Thomas so I thought I'd better choose a recognized company. The frustrating part for me was having no where to turn. I just want this out there for everyone to know and be aware. Ended up goi...

Booked a vehicle online through the Thrifty reservations system. First off, when we arrived at the airport, no one would answer the phone at Thrifty to pick us up, as promised. Took a cab there and found other very angry people waiting in the lobby and parking lot empty. No vehicles, no matter that ...