Northwest Head's Up
Posted: Thu Oct 30, 2008 8:26 pm
In June I made reservations for St John next April (for my daughter's wedding). My e-ticket showed me flying out of Mpls to Detroit then from Detroit to St Thomas. The return had me leave St Thomas to Detroit and then back home to Mpls.
Every month I check my reservation and when I did so today, it only showed two of the legs as "confirmed" (the Mpls to Detroit and Detroit to Mpls).
I called Northwest and asked what was going on...I was told that Northwest was not flying to St Thomas anymore!
My question, of course, was "And you were going to tell me this when?"
I was able to get it straightened out, but this would have been a real problem had I not found this out until I tried to check in the day before the flight.
So, anyone that is booked to St Thomas on Northwest should check their reservations to make sure they are still valid.
Every month I check my reservation and when I did so today, it only showed two of the legs as "confirmed" (the Mpls to Detroit and Detroit to Mpls).
I called Northwest and asked what was going on...I was told that Northwest was not flying to St Thomas anymore!
My question, of course, was "And you were going to tell me this when?"
I was able to get it straightened out, but this would have been a real problem had I not found this out until I tried to check in the day before the flight.
So, anyone that is booked to St Thomas on Northwest should check their reservations to make sure they are still valid.