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Hey Anthony can you help me please..... :)

Posted: Mon Nov 12, 2007 12:29 pm
by Pia
I seem to be having a problem with the yellow bell :cry: - each time I click on to read the new post that has been added to a thread, when I return back to the main page it is no longer resetting so it always shows a new post to a thread, so I end up reading the same thing over and over as I think there has been something new added (if this makes sense) I have tried logging out and back in and it works the first time but then it appears stuck again......help :)

Thanks

Pia

Posted: Mon Nov 12, 2007 12:31 pm
by mbw1024
this happens to me on occassion and if I shut my browser and come back it seems to right itself.

Posted: Mon Nov 12, 2007 1:17 pm
by pjayer
I had a similar problem last week and posted the same question under "My Bell is Broke". MrB suggested it was a cookie problem, but I don't have any idea how to fix it. In my mind, cookies are to eat and have nothing to do with computers. :lol:

It stopped doing it, so maybe yours will cure itself, too. If you find a solution, please let us know.

Here's last week's thread.
http://virgin-islands-on-line.com/forum ... php?t=4746

Posted: Mon Nov 12, 2007 3:12 pm
by Anthony
Yes it sounds like a cookies issue - we have had a rash of them lately and not sure if it is somehow connected to the server move or not. The forum has been configured to resolve to www.virgin-islands-on-line.com - before it wasn't and you could get to it with or without the www. I am thinking this has maybe thrown a wrench in users cookie files. The best thing is a total re-start of the computer. When you re-launch the browser, most times this issue will correct itself.
If you have a bookmark to the forum without the www I would trash that one and make a new one using the www.
Other than that, if you need help with a specific way to trash your cookie file and or empty your cache, etc. I will need to know your operating system and web browser.