Airline help/JFK, Newark to STT
Posted: Mon Oct 29, 2007 7:17 am
Hi everyone,
Well yesterday we decided to make our plane reserv. with AA for our May trip using our freqeuent flyer miles. We normally use them to go first class, but don't have enough this year. We always take the non-stop out of JFk. Well guess what, no frequent flyer tickets available!! All gone!!! Won't even go into the discussion my husband had with 2 supervisiors and was then told he could contact customer service, notice I said contact, because we were told there is no "phone number" for customer service. You need to e-mail them or write. Great CUSTOMER SERVICE!!
Well, one of our choices is to go thru Puerto Rico on AA with an hour between planes to STT. Guys, will this work? We are planning carry one, but have not done this routine to STT. The other choice, is to buy regular tickets on direct flight and upgrade to first class using our miles. I was really counting on using our miles to pay for the trip. This only adds to total cost as we found out our cousins who were suppose to go with us in May, are getting divorced!!! It's amicable, but we will not have company for our trip. Would appreciate thoughts
Well yesterday we decided to make our plane reserv. with AA for our May trip using our freqeuent flyer miles. We normally use them to go first class, but don't have enough this year. We always take the non-stop out of JFk. Well guess what, no frequent flyer tickets available!! All gone!!! Won't even go into the discussion my husband had with 2 supervisiors and was then told he could contact customer service, notice I said contact, because we were told there is no "phone number" for customer service. You need to e-mail them or write. Great CUSTOMER SERVICE!!
Well, one of our choices is to go thru Puerto Rico on AA with an hour between planes to STT. Guys, will this work? We are planning carry one, but have not done this routine to STT. The other choice, is to buy regular tickets on direct flight and upgrade to first class using our miles. I was really counting on using our miles to pay for the trip. This only adds to total cost as we found out our cousins who were suppose to go with us in May, are getting divorced!!! It's amicable, but we will not have company for our trip. Would appreciate thoughts