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Need Help w/AA Vouchers

Posted: Fri Oct 04, 2013 2:45 pm
by BAILEYBAY
I am signed up with Yapta and the price on our May 2014 flights with American has dropped a TON. I have spoken to 2 differant agents and they both refuse to give me a voucher. $107.42 on each ticket after the $150 change fee... any suggestions how I can try to get this credit???

Re: Need Help w/AA Vouchers

Posted: Fri Oct 04, 2013 3:00 pm
by JJShaw
I would call back and ask for a supervisor...and if that doesn't work...I'd try calling at different times...possibly another agent may be able and willing to help you.. If they refuse, ask them why..be persistent but be nice..;) Its worth a try..

Re: Need Help w/AA Vouchers

Posted: Fri Oct 04, 2013 4:39 pm
by poidog
Yes, they should give you a voucher for credit to be used within 12 months. I have gotten it before. Everything has to be the same, including the booking class I believe, in order to get it.