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Holiday check ins

Posted: Mon Mar 26, 2012 4:50 pm
by News of St. John
Out of curiosity...has anyone on the forum ever checked in to a villa on a holiday???

I was initially told a holiday check in was fine but came with an added cost (understandable, fair and fine), but now am being told that it is not ok. Just looking for some insight...thanks!

Posted: Mon Mar 26, 2012 7:57 pm
by loria
same villa company? maybe they changed policies or realized they had misquoted or couldn't find anyone to work? but if you had already rented and had an agreement then they should certainly honor it.

Posted: Mon Mar 26, 2012 8:28 pm
by Xislandgirl
Back in the day, If there were guests leaving on Christmas we would not allow a check in later in the day because then we would have to have someone clean on that day and well, no one wants to clean a house on Christmas day.