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Canon D10 resolved!
Posted: Sun Dec 04, 2011 10:47 am
by Sunflower
I just wanted to let you know that on Thursday of last week, after some negotiations with Canon, they relaced my leaky Canon D10 with a brand new one
As I said, there was some back and forth, but in the end, Canon provided excellent customer service. Just hope they've corrected the fault on this great camera, and this one won't leak
Posted: Sat Dec 10, 2011 6:12 pm
by Dan
Did you call Cannon directly? I bought mine last year and it leaked on my most recent trip. I had only used it in the water a couple of dozen times.
I'm really down on the Cannon underwater camera at this point.
~dan
On my blog I have some of the pictures I took while at the USVI.
http://sunshinelobster.blogspot.com
Posted: Mon Dec 12, 2011 10:24 am
by Sunflower
Hi Dan - Yes, I dealt directly with Canon. I'm going to send you a private message (PM) describing the correspondence.
Posted: Mon Dec 12, 2011 10:27 am
by mit43
I'm glad it was resolved, but this is the reason I am not rushing out to buy a D10. There are so many reports of the unit leaking!
Posted: Mon Dec 12, 2011 10:41 am
by Sunflower
I totally agree, but I think that Canon needs to hear from people who have had problems with the D10. Maybe then they will address the design flaw that causes the camera to leak. Only MHO
