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I should know this but I don't - help

Posted: Tue Oct 11, 2011 12:21 pm
by Pia
Which car rental company has a fee for "cleaning the car" if there is too much sand inside ?

Thanks

Pia

Posted: Tue Oct 11, 2011 12:36 pm
by Gigi
St. John car rental has it posted in their vehicles but we have never been charged.

Posted: Tue Oct 11, 2011 1:38 pm
by toes in the sand
Gigi wrote:St. John car rental has it posted in their vehicles but we have never been charged.
Same with L&L. it's in the contract but we have never been charged. We do keep the jeep relatively clean though. I think I remember it on the Cool Breeze contract also.

Posted: Tue Oct 11, 2011 1:52 pm
by liamsaunt
Denzyl Cline has a sand fee. It is a $150 fee, and they run a pre-authorization on your credit card for it when you pick up the car.

John and I rented from them a couple of years ago and they are the only place that has said something to us about sand being in the car when we returned it. We do make an effort to get the sand out of the cars, but without access to a vaccuum it's not going to be perfect. I am not sure if they ended up actually charging us the sand fee or not.

Posted: Tue Oct 11, 2011 3:08 pm
by Pia
Thanks everyone - it is Denzyl Cline that I was thinking of :)

Pia

Posted: Tue Oct 11, 2011 11:30 pm
by Jan&MikeVa
We've always rented from Donald Schnell, don't know why.......but love their vehicles and service. We have never been charged a fee. Once we called them because the villa had no kind of vacuum that we could use. Their answer............NO PROBLEM!! Love them :)

Posted: Wed Oct 12, 2011 7:24 am
by SusanNJ
Jan&MikeVa wrote:We've always rented from Donald Schnell, don't know why.......but love their vehicles and service. We have never been charged a fee. Once we called them because the villa had no kind of vacuum that we could use. Their answer............NO PROBLEM!! Love them :)
This is great to hear since we're giving them a try this time.

Posted: Wed Oct 12, 2011 9:10 am
by Eric on St John
All the agencies have some kind of fee. Its just how its enforced and how much clean they think its reasonable to expect, I hear some are kind of unreasonable about it. Usually I think they make it pretty clear when signing in which way they go on that.