USVI-On-Line

Something to note:

http://stjohnsource.com/content/news/lo ... ions-daily

PSC to Monitor Ferry Operations Daily
By Lynda Lohr — July 16, 2010
The Public Services Commission has stepped up its operations on St. John with the assignment of Lucinda Jurgen to a full-time post on the island. PSC Director Keithley Joseph said her main job will be to keep tabs on ferry operations.

“If there’s a problem go directly to her,” he said.

Jurgen starts work Monday. Previously, the PSC had someone, usually Jurgen, at the St. John office only Tuesdays and Thursdays.

According to Joseph, the change was not in response to any particular situation, but rather to address ongoing problems such as late departing ferries. He said he wants to deal with problems as they occur.

Jurgen will be on the Cruz Bay ferry dock near the time when the ferries depart. If for some reason she can’t get to the dock at the appointed time, Joseph urged any one with a problem to stop by the PSC office at the Battery.

She’ll have a name tag and wear a gold-colored uniform blouse, Joseph said.

Call the PSC’s St. John office at 776-1391.

Will she help me lug my bags?

I'd pay good money to watch you ask

While they claim that there's no particular reason as to why they are "monitoring," something tells me that it might be because of our very own VIOL inquiring cub reporter asking the Source about tipping the ferry bag handlers.

But that's just a guess....

Hee hee! I thought the timing was interesting. When I left for the states a couple of weeks ago and took the ferry, I was pretty surprised at how completely rude some of the workers and security people were at the dock. One guy in particular was just too much. He just wouldn't shut up and basically was egging people on to argue with him. I'm glad to see that they are trying to keep an eye on things. Usually when you give someone an exclusive franchise, customer service is the first thing to go.