United Breaks Guitars
United Breaks Guitars
Back story - this guy's guitar was ruined by United Airlines and he spent a year trying to get them to pay for it. So he created this video. United finally responded as this video grew in popularity. They paid him and they even wanted to use the video to train their baggage handlers!
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Margo, thanks for sending a good laugh our way! I looked at part 2 and got a good laugh out of that too.
Luckily my husband doesn't check a guitar when we travel, and he doesn't have to travel for music work. He does have a travel guitar that he carries on and it always gets ALOT of attention from the airport security screeners.
Luckily my husband doesn't check a guitar when we travel, and he doesn't have to travel for music work. He does have a travel guitar that he carries on and it always gets ALOT of attention from the airport security screeners.
Back in the 80's I traveled with my vintage Gibson SG on American. They had assured me that I could bring it as carry on. When I got to get on the plane, they told me I would have to check it. I explained that I would have chose a different mode of transportation had I known I would have to check my irreplaceable guitar. They had someone hand carry my guitar down on the tarmack and place it in the baggage compartment while I watched from the window above. They had a special tag on it, so the same procedure happened on the other end.
I have always marveled at the level of customer service I got on that trip. I've never heard of a similar story either. Maybe they took my drunk, stoned, disheveled look as "maybe he's famous". I could never figure it out.....
I have always marveled at the level of customer service I got on that trip. I've never heard of a similar story either. Maybe they took my drunk, stoned, disheveled look as "maybe he's famous". I could never figure it out.....
- bubblybrenda
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- Marcia (Mrs. Pete)
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- chicagoans
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This got coverage in the Chicago Tribune awhile back. I was glad to see him finally get some attention from United after the video went viral.
The whole video is so funny. I love the part where he's sitting by the chalk outline of the guitar and someone brings him a cup of coffee, just like an accident scene.
The whole video is so funny. I love the part where he's sitting by the chalk outline of the guitar and someone brings him a cup of coffee, just like an accident scene.